Privacy Policy

Effective date: 30.04.2026

Creative Data Engineers LLC (“Company,” “we,” “us,” or “our”) operates the website trakr.studio and the Trakr application (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit trakr.studio or use Trakr.

1. Who We Are

Creative Data Engineers LLC is a U.S.-registered company operating globally. We comply with applicable U.S. privacy regulations and, where applicable, the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679).

Contact for data protection inquiries:
E-Mail: turan@creative-data-engineers.com

2. Data We Collect

2.1. Information You Provide

When you join the Trakr waitlist, we collect:

• First name
• Email address

When the product launches, we may additionally collect:

• Account credentials (managed via Supabase Auth)
• Payment information (processed via Stripe; we do not store card details)
• Workspace and team configuration data
• Campaign URLs you generate within the application

2.2. Information Collected Automatically

When you visit trakr.studio, we collect usage analytics via a self-hosted event tracking system (Supabase). This includes:

• Pages visited and navigation patterns
• Clicks on interactive elements (buttons, links, form submissions)
• Browser type and viewport size
• Referrer URL
• Approximate timestamp of each event

We do NOT use Google Analytics or any third-party tracking pixels on trakr.studio. All analytics events are sent to our own Supabase database instance hosted by Supabase, Inc.

We do NOT set tracking cookies. Our analytics system uses server-side event logging, not browser cookies.

2.3. Email Interaction Data

When we send you emails via our email service provider (Resend), standard email metadata may be processed, including delivery status and bounce information.

3. How We Use Your Data

• To manage the waitlist and notify you when early access opens
• To send you a drip email sequence with product information (you can unsubscribe at any time via the link in each email, or at trakr.studio/unsubscribe)
• To provide and operate the Trakr application (after launch)
• To analyze how visitors use trakr.studio so we can improve the product and website
• To process payments (after launch, via Stripe)
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

For visitors and users in the European Economic Area (EEA):

• Consent: when you submit the waitlist form, you consent to receiving product-related emails. You can withdraw consent at any time via the unsubscribe link.
• Performance of a contract: when processing is necessary to provide the Trakr service after launch.
• Legitimate interests: to operate, analyze, and improve our website and service.
• Legal obligations: to comply with tax, accounting, and regulatory requirements.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We share data only with the following service providers, strictly as necessary to operate the Service:

• Supabase, Inc. (database hosting, authentication, analytics event storage). Data may be stored in the United States. Privacy policy: https://supabase.com/privacy
• Resend, Inc. (transactional and drip email delivery). Privacy policy: https://resend.com/legal/privacy-policy
• Netlify, Inc. (website hosting, CDN). Netlify processes server logs (IP addresses, access times) as part of standard web hosting. Privacy policy: https://www.netlify.com/privacy/
• Stripe, Inc. (payment processing, after product launch). Privacy policy: https://stripe.com/privacy

Where data is transferred outside the EEA, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place.

6. Data Retention

• Waitlist data (name, email): retained until you unsubscribe or request deletion, or until the waitlist is no longer active.
• Analytics events: retained for up to 24 months, then deleted or anonymized.
• Account data (after launch): retained for the duration of your account, plus any legally required retention period.
• Payment records: retained as required by tax and accounting regulations (typically 7 to 10 years).

7. Your Rights (GDPR)

If you are in the EEA or UK, you have the right to:

• Access: request a copy of your personal data
• Rectification: correct inaccuracies
• Erasure: request deletion (“right to be forgotten”)
• Restriction: limit how your data is processed
• Data portability: receive your data in a machine-readable format
• Objection: object to processing based on legitimate interests
• Withdrawal of consent: withdraw consent at any time without affecting prior processing

To exercise these rights, contact us at turan@creative-data-engineers.com.

8. Unsubscribe from Emails

Every email we send includes an unsubscribe link. You can also unsubscribe at any time by visiting: trakr.studio/unsubscribe

Unsubscribing removes you from the drip email sequence. It does not delete your waitlist entry. To request full data deletion, contact us at the email above.

9. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• TLS encryption for all data in transit
• Row-level security policies in our database
• Access controls limiting data access to authorized personnel
• Regular security reviews

No system can guarantee absolute security. Data transmitted over the internet is at your own risk.

10. Children’s Privacy

Trakr is not directed at children under 18. We do not knowingly collect personal data from minors. If you believe we have collected information from a minor, contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available at trakr.studio/legal/privacy-policy.html. The effective date at the top will be updated accordingly.

12. Contact